The Art of Soulful Enrollment

A modern approach to growing your network marketing business.

Video 2:

Powered-up Presenting + Follow-up

Nail your process for delivering bespoke, engaging presentations that blaze through objections and make follow-up a breeze.

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  3. Comment below.

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Share below: what’s your #1 “aha!” from this video? How will you take action?

Hey there! Carmen Marshall here…

I’m a 20+ year network marketing expert, entrepreneur and creator of Soul Craft™: an industry-first approach to designing a wildly profitable life + business without sacrificing your integrity, sanity, or quality of life to make it happen.

Because here’s the thing: awkward + pushy tactics are out — and soulful strategies for growth are IN.

If you want to break through your current income plateau and grow your network marketing business in a way that feels good…

You’re in the right place.

There is a better, more authentic way to do network marketing.

So go ahead and dive into the training series above, and I’ll see you in the comments section below!

I’d Love To Hear From You!

What is your #1 a-ha from this video? How will you take action?
Share your insights and questions below!

43 Comments

  1. Debbie collins

    Your approach resonates with me -non pushy. I like the approach of letting prospects know up front what’s gonna happen and asking what they want a such a powerful video can’t wait for the next.Than you for shareing

    Reply
    • Carmen Marshall

      Hi Debbie! I’m so glad my approach is resonating! I think you will find it makes the process so much more enjoyable for you AND your prospects — and gets MUCH better results. Looking forward to hearing about your journey – and yes! See you on the next video! Carmen :)

      Reply
    • Greta Philippaerts

      first give the customer the chance to ask all the questions, wait until their glass is empty

      Reply
      • Natasha Pampin

        Hi Greta! Yes, great insight :-) It’s important to give your prospects the space to get their questions answered, while also letting them know upfront what to expect. So great to see you active here, Greta! Natasha xo

        Reply
  2. Alicia Bettison

    Great video Carmen. I have been feeling like there really needs to be clarity and simplicity of a process on my part which also ensures the focus is on them and what they need answered. I have a 1:1 with a brand new business partner tomorrow and I am actually going to double-back and make sure I have done this process so they get everything answered and we can begin with a great foundation focussed on them. Thank you so much.

    Reply
    • Carmen Marshall

      Hi Alicia! I’m so happy that this landed with such great timing right before your 1:1 tomorrow. This is a great process to review, it has helped me gain clarity up front leading to incredible results. I’d love to hear how this helped you in the following days. See you in the next video! Carmen :)

      Reply
  3. Megan

    I need to learn to take a step back and be patient with new clients. I’m too eager and often wonder what I’m doing wrong. Perhaps I am actually being to “excited” and scaring them away instead of sharing what I actually should be.

    Reply
    • Carmen Marshall

      Hi Megan! I think you’re doing more right than you know! Keep your enthusiasm and excitement – people need to feel that — so that’s really good! The shift that will help — is to set your presentations up as this video guides you to do, 2 step process, ask more the special Soul Craft questions :) and keep thinking, how can I explain this in a way that will help with what THEY want and need (and keep asking to find out)…you’ll find something shifts. You’ll come across as professional and with something of value for your prospects in a more laid back way, but without losing your enthusiasm and excitement. How does that feel? Keep me posted – you might even want to listen to this video one more time to really integrate the information — it’s a BIG shift — but it works so, so well. And I would love for you to let me know how it’s going! Carmen :)

      Reply
  4. Elia

    I like the idea to be honest since the beginning, telling that it is a 2 session presentation.I think that would help the prospect not to be defensive.

    Reply
    • Carmen Marshall

      Hi Elia! Yes – it sets it up so much better eh? It’s clearer for the prospect — and takes the pressure off of everyone. For them and for you…which makes for more open conversation – to see if this is a fit for them. So glad that resonated with you! Keep me posted on how this is working for you…and see you on the next video! Lots of love, Carmen

      Reply
  5. Deep

    Really great training Carmen, loved it! One of the things I got was that has been missing for me is about sharing that its a two step process and also setting up the follow up in the current meeting. Right now everything is online so during the calls I have at times forgotten to get a concrete date for the next follow up call. Thank you

    Reply
    • Carmen Marshall

      That is such a great distinction to make Deep – especially when building even more online right now. The extra benefit (besides not feeling like a stalker and better conversion rates :) is that it showcases to prospects from the beginning of the right way to do the business – professionally, and with structure and ease. Keep me posted on how this goes with your presentations – would love to hear! Carmen xo

      Reply
  6. Hanne

    I’ll implementere these questions right away and I can’t wait fir video 3 to arrive. I have a second meeting to day and it would be very useful to know how to take away her fear from starting the business today. I would love to work with this prospect and I know this would be the right place for her too.

    Reply
    • Carmen Marshall

      Hi Hanne! That’s wonderful to hear that you’re going to implement the Q’s right away in your presentations – they will make ALL the difference. Keep me posted as I love to hear as people put their learnings into actions. As far as helping your prospect with her fear about starting, keep asking questions so you can really understand where her fear is coming from, what’s underneath. She will so appreciate the opportunity to be able to talk about it — and just being able to talk openly about, have someone listen, ask more questions and be okay with her fears — will help take away some of her fear (b/c you’re not making her wrong or denying her feelings). Then you can give an alternative way of thinking about it — but only after she’s been able to get everything out (empty the cup before you try to fill with anything). Then you can say a variation of this — that is heartfelt and true, in your own words, “I completely understand how you feel. I felt the same way (or my mother/friend/husband felt the same way too). I was really worried about “xzy” (ie starting something and then not being successful and wasting the money I had saved for so long). But what I found…was that _______. (ie but what I realized was that I could stay stuck in worry and nothing would change, or I could bet on myself, find good mentors, really learn how to do this — and in 6 months I could be in totally different place. And I really wanted to DO something to change my situation, even if I was scared (which is normal). Does that feel like something you could do too? Bet on yourself, work with people who can guide and mentor you and focus the next 6 months on building a business that can help with ______(what you know is important to her). I would love to be part of your journey ____, I think we will also have alot of fun building this together.

      Does that help Hanne? Keep me posted! Carmen :)

      Reply
  7. Nathan Poole-McCullough

    I totally love this. For sure the only model of presentation from my company seems like its not really adapted to the way business is done in new world we live it. People don’t want to be sold to and no-one wants to be salesy anymore. The average consumer is much smarter and can smell the agenda! I love that your not focused on tactics but on who to “be” in the process and focusing on engagement and how to ask right questions to create relatedness and connection with what is important to them (not you). It makes it feel like a dialogue with them not presenting at them.

    Reply
    • Natasha

      Hi Nathan! I’m so happy to hear that you resonate with this. And yes, people connect to authenticity and really feeling listened to. Making the meeting about them and their needs puts the focus on the connection and builds trust. And it is a dialogue, which is how you learn more about them rather than having a monologue about the business. We would love to hear how this integrates, keep us posted!
      Natasha – Soul Craft Team :)

      Reply
  8. Diane

    I love how you incorporate the follow-up in the first meeting. Otherwise it feels kind of awkward for me, Thanks a million for this gem.

    Reply
    • Carmen Marshall

      Hi Diane! I’m so glad that tip resonated with you – it makes ALL the difference, even thought it’s can seem like a small thing – it’s HUGE. You are so welcome — so glad you’re here! Carmen :)

      Reply
  9. Hailey Alagata

    Once again, so amazing. I plan on implementing all these engaging questions with people ASAP to help get them “hooked.”

    Reply
    • Natasha

      Hi Hailey! I’m so happy to see that the videos have been helpful for you. Please let us know how it goes when you implement these questions and your action steps. See you in the next vid! Natasha – Soul Craft Team :)

      Reply
  10. Enrique Castanon

    Hi Carmen

    I like your presentations, but I am also wondering whether this whole thing will serve my plans online. Namely art and art-related merchandise. When talking with a collector, they initially want to know me better since they are getting a piece of myself, and since they are already invested in my artwork, there’s no much of selling on my part, how a piece of art can improve their life experience? That’s another story, one that will not fit everyone. Designed garments and objects are often straightforward, often impulse buy. I’d love your opinion on these. Thank you so much again

    E.C

    Reply
  11. Dan

    Aha for me and action for me Working on my engaging questions and Design and Structure processes of my presentation. Awesome video and training Thank You!!!

    Reply
    • Natasha

      Hi Dan, so great to see you moving through the series! Those are great aha’s and action steps: engaging questions (asking and listening more) and the work behind a presentation are excellent things to put your energy and efforts into. See you in the next vid! Natasha – Soul Craft Team :)

      Reply
  12. Kay

    My aha was To schedule the next meeting and this is an awesome way to do it. Second is the comment Nathan made about Who To Be in the process. Dialog vs present.

    Reply
    • Carmen Marshall

      Hi Kay! GREAT Aha – and you will never feel awkward in following up again! And YES to Be-ing. BE-DO-HAVE — it all starts with who we are BE-ing. Thank you so much for sharing — your comments help others too. So glad you are here Kay. Warmly, Carmen

      Reply
  13. Nattamon Romero

    Absolutely love this engagement strategy. I always refused to do network marketing because I don’t want to feel like I’m forcing someone. With this engagement question strategy, it might help me feeling better about network marketing.

    Reply
    • Natasha - Team Soul Craft

      Hi Nattamon! I’m so glad you love the engagement strategy — it’s super important to feel good about how you invite, engage and run your network marketing biz. I hope it helped you feel more aligned to your business, see you in the next vid! Natasha – Team Soul Craft :)

      Reply
  14. Marie-Claude Dagenais

    My #1 AHA : Big idea #1, en-gauging questions
    My #1 action step: Always ask questions before I start my presentation

    Reply
    • Natasha

      Hi Marie-Claude! Excellent action step – listening and getting to know what’s important is key.
      Let us know how it goes and see you in the next video! Natasha – Team Soul Craft

      Reply
  15. Nicole

    How do you ask if people are open online if they are cold prospects?

    Reply
    • Carmen Marshall

      Hi Nicole! I always take a little more time with online / cold prospects…to develop the relationship, make a friend, find out what’s important to them and if my products or opportunity could be a solution for them. Usually if I take that time, I’m able to find something that either my product or business might help them with. Does that help? Carmen :)

      Reply
  16. Aiste

    Such a good video, thank you Carmen! I feel I’ll need to watch it several times to memorise the action steps, not doing the same mistakes again – where I talk more than my prospect :)). Following up meeting is so crucial, I hardly did it before. I keep reading through comments here as well, and so many good points, thank you. I was wondering when you set up a call/meeting about your business opportunity, do people know that is going to be about NWM, or they find out during the first meet up?

    Reply
    • Carmen Marshall

      Hi Aiste! I’m so glad this video resonated and was helpful too! And a great Q. When I set up a call / meeting, I always let them them it’s to discuss a business, business project or way that we can work together – so they are in the mindset to know they are looking at a business/ business project. Does that help? Warmly, Carmen

      Reply
      • Aiste

        Hi Carmen, thank you for your answer. Yes, it all makes sense :). Aiste

        Reply
  17. Melissa

    I love how you said to let the prospect “empty their glass” That way they know you’re listening and care about their time and questions, or objections. Takes the pressure off.

    Reply
    • Carmen Marshall

      Hi Melissa! Yes – that’s it exactly! Great and important take away from the video. So glad to have you here. Warmly, Carmen

      Reply
  18. Master Rod

    Great information my aha moment was the opening questions on how to break the ice. You made it sound so easy and natural not pushy that’s great. Thank You

    Reply
    • Carmen Marshall

      I’m so glad this resonated Rod! It’s the tiny little distinctions that can make all the difference, eh? So glad you’re here! Warmly, Carmen

      Reply
  19. Joyce

    To always schedule a concise follow-up meeting with the prospect. For me it is, do not let my mind wonder how to answer their first question until I’ve TRULY listened to all their question from “the glass”while I’m doing the follow-up.

    Reply
    • Carmen Marshall

      Joyce – these are great AHA’s and Action Steps! Specific and actionable. So glad you’re here and see you on Vid 3!
      Warmly, Carmen

      Reply
  20. Cherryl halbert

    When to ask the opening illuminating and closing question and how to respond brilliant 2 step is so easily understood. Setting up the 2nd meeting within the 🥇 thank you 😊

    Reply
    • Carmen Marshall

      You are so welcome Cheryl! I’m so glad it resonated and is helpful! Carmen :)

      Reply

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